On January 1 it will be business as usual for all members. Our priority is to minimize member change and disruption. As integration progresses, we will advise members regularly of any upcoming changes.

There are no immediate changes to online and mobile banking. Members continue to login to online or mobile banking using your existing links and banking information. As we harmonize our banking system to serve members better, we expect to offer new services and will be keeping members informed of any changes that affect them.

• Mount Pearl
• Gander
• Carmanville
• Triton
• Happy Valley-Goose Bay
• Mary’s Harbour
• L’Anse au Loup
• St. Anthony
• Port Saunders
• Deer Lake
• Corner Brook
• Doyles
• Jeffrey’s
• Port aux Basques
• St. George’s

Over the next few months there will be no changes to account numbers or access to services. A key integration activity will be to harmonize our banking systems. We will advise members regularly of any changes to services or account information.

Existing debit cards will continue to work as usual. For EasternEdge and Hamilton Sound members, the Atlantic Edge Credit Union name will eventually be reflected in your bank statements and in your card design when they are reissued.

Existing Collabria credit cards held by members will continue to work as usual. EasternEdge and Hamilton Sound members will be added to Atlantic Edge’s services and new cards. This means you will eventually have a new card issued to you. We will keep you regularly informed of any changes that affect you.

All members will continue to use their existing cheques as normal. For EasternEdge and Hamilton Sound members, the merger and new Atlantic Edge Credit Union name will have no impact on any of your regular transaction items such as direct deposits, automated bill payments, or outstanding cheques.

For members with deposits and loans that are locked-in for fixed terms, there are no changes. As part of our integration, we are aligning rates, so all members will benefit from our competitive savings and lending products regardless of which branch location you choose to visit.

We are aligning our chequing and savings account packages, adopting the packages currently available to Atlantic Edge members. These changes bring value-added benefits to EasternEdge and Hamilton Sound members providing additional package options that include more features and benefits for lower fees.

There are no changes to branch staff because of this merger. This means you’ll continue to see the same staff you’re used to dealing with at your branch.

We are pleased to serve members from all branch locations. As we integrate our services, we expect there could be minor changes to branch service hours.

You’ll continue to receive the same personalized service from the staff you know at your local branch. Many EasternEdge and Hamilton Sound members will immediately benefit from adopting Atlantic Edge’s chequing and savings account packages which offer more transactions for a lower monthly fee.

Over time, you will have access to new and enhanced products and services. We will plan the merger to make the transition as smooth as possible for our members, and you will be kept informed throughout the process.

Atlantic Edge Credit Union is committed to investing in our communities and the organizations that help our communities thrive. As a result of the merger, we can offer enhanced banking solutions to better support local businesses and expect that over time we will only increase the support we provide to communities.